Terms & Conditions

Last updated: April 01, 2023

Welcome to EquilibriumPassage! By accessing our website at equilibriumpassage.sbs, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, then you may not access our service.

1. Service Overview

EquilibriumPassage operates an online platform that provides customers with the ability to order pizzas and related food products for delivery or takeout. Our service is only available within certain areas of Italy, specifically within 80100 of Naples, Pizza Street.

2. Orders

When you place an order through equilibriumpassage.sbs, you agree to pay the price quoted for the product in € at the time of ordering. We reserve the right to reject any orders at our discretion.

3. Delivery

We aim to deliver your order to the address provided within the estimated delivery time; however, delivery times are not guaranteed. If delivery is delayed, we’ll inform you accordingly.

4. Cancellations and Refunds

Orders can be cancelled within a reasonable time frame. If you are not satisfied with your order, please contact us at +39 081 579 2341 for assistance. Refunds or replacements are available according to our refund policy.

5. Intellectual Property

The content, graphics, and design of our website are the intellectual property of EquilibriumPassage. Reproduction in whole or in part without permission is prohibited.

6. User Conduct

Users are expected to behave respectfully and not to infringe upon the rights of others while using our services. Inappropriate conduct may result in the termination of your access to our services.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your visit to our website, to understand our practices.

8. Limitation of Liability

In no event shall EquilibriumPassage, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages resulting from your access to or use of our service.

9. Changes to Terms & Conditions

We reserve the right to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms.

10. Contact Us

If you have any questions about these Terms, please contact us at +39 081 579 2341.

Thank you for choosing EquilibriumPassage for your pizza cravings. We hope you enjoy our delicious selections with your family and friends!